Our technician was dispatched to repair an Estate washer, a model manufactured by Whirlpool, which was experiencing excessive shaking during use. Upon inspection, it was determined that the issue was due to worn-out suspension rods and uneven leveling of the washer. The technician replaced the suspension rods and carefully leveled the machine, ensuring stability during operation. After running a test cycle, the washer operated smoothly with minimal vibration. The customer was advised on proper loading techniques to maintain the washer’s balance in the future.
