We recently diagnosed and repaired a GE refrigerator with a faulty control board. The customer reported that the refrigerator’s display and most functions stopped working after a power fluctuation, with only the interior light remaining operational.
Despite no visible damage to the control board components, such as burned resistors or bulged capacitors, we meticulously considered the symptoms and the circumstances of failure. This led us to suspect the switcher chip on the control board was the culprit.
To confirm our diagnosis, we applied power to the board and observed abnormal voltage readings, indicating a problem with the power supply circuit. Based on this, we determined that replacing the control board was the most appropriate solution.
We installed a new WR55X10942 or WR55X10942P control board, joint replacements for many GE side-by-side refrigerator models. The installation involved carefully disconnecting the wiring harness, removing the old board from its anchor pins, and installing the new one.
Post-installation, we conducted a comprehensive test of all refrigerator functions to ensure their proper operation. This thorough approach led to a successful repair, restoring full functionality to the refrigerator, including the control panel display and all cooling components.