Our technician was called out to repair a Maytag Bravos XL Washer that was not draining. After a thorough inspection, the issue was identified as a clogged drain pump filter, which was preventing water from exiting the machine. The technician carefully cleaned the filter, checked the drain hose for any blockages, and ensured the pump was functioning correctly. After reassembling the unit and running a test cycle, the washer drained properly, restoring its full functionality. The customer was provided with maintenance tips to prevent future clogs.