When our customer’s GE washer was experiencing excessive shaking, we knew it was most likely an issue with suspension rods; we would need to address the problem as soon as possible. The job involves diagnosing the washer’s excessive movement or noise during operation, which are common signs of faulty suspension rods. After confirming the issue, the technician must unplug the washer, remove the cabinet, and locate the suspension rods. The old, worn-out rods are carefully detached and replaced with new, correct-fitting suspension rods. Once installed, the technician reassembles the washer, ensuring all components are properly secured. Finally, the washer is tested to verify that the new suspension rods have resolved the shaking and noise issues, restoring smooth operation.

Replacing the suspension rods on a GE washer typically takes 1-2 hours for an experienced technician.