This is a common issue with several potential causes:
- Frozen Water Line: The water line may be frozen, preventing water from reaching the ice maker or dispenser. You can try thawing the line by unplugging the refrigerator and using a hairdryer to gently warm the line.
- Filter Issues: A clogged water filter can restrict water flow. We may need to replace the filter if it hasn’t been changed in six months.
- Ice Maker Problems: The ice maker itself may be malfunctioning. We will check for ice jams or broken components. If the issue persists, it may need to be replaced.
Call Kingdom for any issues with your Samsung Ice Maker or water dispenser.